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Active Listening
A half-day course introducing the concept of active listening
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Price: £975.00 + VAT
Duration: 3 hours
Std. Group Size: 12
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Anger Management
A one day course to assist those who have difficulty controlling their anger of find if difficult to effectively express their emotions
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Assertiveness
A one-day course to assist staff in developing their assertiveness
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Bespoke One to One Management Training
One to one Training to work on specific issues for high level staff such as senior managers or Directors.
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Price: £800.00 + VAT
Duration: 6 hours
Std. Group Size: 1
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Coaching for Performance
A three-day course for supervisors, managers, team members and mentors, developing skills in coaching to achieve better job performance
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Price: £3,500.00 + VAT
Duration: 3 days
Std. Group Size: 12
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Communication Skills
To provide all levels of staff with a concise programme leading to a better understanding of practical business communications
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Creating a Confident Personal Image
A one day course for those wishing to present themselves more confidently in the workplace.
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 20
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Creative Thinking and Problem Solving
A one day course for all those who want to develop new ways of thinking and performing creatively in the workplace.
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Dealing with difficult customers
A half day course for those who are working in a customer facing environment which provides the skills for working with different types of customers effectively.
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Price: £500.00 + VAT
Duration: 3 hours
Std. Group Size: 20
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Effective Management Skills
A five-day course to allow managers to explore all management skills and techniques and then apply them
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Price: £5,980.00 + VAT
Duration: 5 days
Std. Group Size: 12
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Introduction to Counselling Skills
A half-day course proving an introduction to basic counselling skills
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Price: £975.00 + VAT
Duration: 3 hours
Std. Group Size: 12
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Introduction to Presentation Skills
A one day course on planning and delivering a simple presentation with appropriate resources to assist meetings and learning
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Introduction to Training
A two day course providing an introduction to the skills for training others
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Price: £2,360.00 + VAT
Duration: 2 days
Std. Group Size: 12
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Leadership and Management
A short course for those in a management role giving an overview of the key skills for effective leadership and management.
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Price: £975.00 + VAT
Duration: 3 hours
Std. Group Size: 12
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Managing Change
This one day course will enable delegates to understand the concept of managing change and the reasons why change is necessary. In addition, it will support delegates in how to implement such changes in their setting.
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Motivating and Inspiring Others
A half day course giving an insight in how we can motivate and inspire others
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Price: £975.00 + VAT
Duration: 3 hours
Std. Group Size: 12
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Negotiating Skills
This one-day course is aimed primarily at developing the negotiating skills of staff who have had little or no previous formal training in negotiation
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Personnel Management
A one-day course for everyone with a management role, but little or no formal training in personnel management
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Selection Interviewing
This one-day course is designed to help you recruit the right person without wasting time or money and is aimed at those with little or no previous formal training in selection interviewing
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Stress Management
A one-day course to enable delegates to recognise stress at its early stages and explore what can be done address it
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Team Briefing
A one-day course for managers, supervisors, team leaders and anyone who is required to conduct team briefings
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Team Building
A two-day course for managers, supervisors, team leaders and anyone involved in managing effective teams
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Price: £2,360.00 + VAT
Duration: 2 days
Std. Group Size: 12
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Telephone Techniques
A one-day course designed for those who have little or no previous formal training in telephone techniques and who use the telephone as part of their job
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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The Effective Team Leader
A one-day course reviewing the skills required to be an effective team leader
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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Time Management
A one-day course for those who would like to be able to take control of their working time
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Price: £1,200.00 + VAT
Duration: 6 hours
Std. Group Size: 12
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