Course Categories

Management & Staff Development

• Supervisory Skills
• Effective Management Skills
• Coaching for Performance
• Team Building
• Team Briefing
• Time Management
• Trainer Development Programme
• Assertiveness
• Budgeting
• Stress Management
• Effective Deputy Manager
• Effective Supervision/Appraisal
• Equal Opportunities
• Personnel Management
• Train the Trainer
• Negotiating Skills
• Communication Skills
• Financial Awareness
• Telephone Techniques
• Managing Meetings
• Employment Law
• Selection Interviewing
• Managing and Living With Change
• Creating an accessible environment
• Active Listening
• Basic counselling skills
• Customer service in a care context
• The Effective Key Worker
• The Effective Team Leader
• Sales Support for Small Childcare Businesses
• Communication Skills
• Leadership and Management
• Performance Management
• Introduction to Running a Small Limited Company
• Introduction to Training
• Consulting for Business Success
• Management skills
• Managing Staff Performance
• Conflict Management
• Sales and Marketing Support for a Small Childcare Business
• Understanding Anti Discriminatory Legislation
• Understanding Disciplinary and Grievance Procedures
• Motivating and Inspiring others
• Recruitment and Retention
• Introduction to Contracts of Employment
• Level 1 National Award in Stress Management
• Level 2 Certificate in Conflict Resolution
• Level 2 Certificate in Developing Personal Safety and Security Skills
• Level 2 Certificate in Making Meetings Work

Open Sky - Bespoke Training & Development